Returns should be sent to Fou c/o Commands, Bleasdale Court, 9 South Ave, Glasgow, Clydebank G81 2LE. Please mark your order form as ‘Return’ which you will find enclosed with your order and mark the package ‘Returns’ in order to help us process your return speedily. We ask that any goods returned to us are done so unused and in the original packaging. We will refund the cost of returns in the UK.
If for any reason you are not fully satisfied with your goods, you may return them for an exchange or full refund within our 14 day period.
We recommend that you obtain proof of posting for any goods which you are returning. We will aim to process all returns within a three day working period and will email or write to you to confirm when the refund has been processed.
If any of our goods are found to be defective, we will bear the cost of returning the goods and provide you with a replacement or a refund.