Privacy Policy

Our Website:
Privacy Policy

This privacy policy sets out how fou furnishings ® uses and protects any information that you give us when you visit this website. 

At fou furnishings ®, we are committed to protecting our customers’ data and to ensuring that visitors to our website can trust that their data is kept safe. We only collect and use your personal information to administer orders, our e-newsletter or provide products and services that you have requested from us.

We process all personal data lawfully, fairly and in a transparent manner. The lawful basis for processing your personal data is Article 6(1)(b) – contract and Article 6(1)(a) – consent, according to the General Data Protection Regulation (GDPR) 2018. We will not sell, distribute or trade your personal information with other companies for marketing purposes, as this does not fit with our values.

To reassure you, this privacy policy sets out when and why fou furnishings ® collects your personal information, how we use it, how long we retain it, the limited conditions under which we would disclose it and how we keep it secure.

 

Types of Data We Collect

Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement and the General Data Protection Regulation (GDPR) 2018.

What we collect

We may collect the following information:

  • Name 

  • Contact information including email address and telephone number

  • Information such as postcode, product preferences and interests

  • Other information relevant to customer feedback and/or offers

What we do with the Information we gather
We require this information to process transactions, understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process orders. Orders are processed and shipped via our fulfilment partner and all data spreadsheets are securely transferred only for the purposes of order processing.

  • We may periodically send promotional e-newsletters about new products, special offers or information on other green, eco or organic companies which we think you may find interesting and if you tell us that you wish this to happen.

  • To send a brochure or sample that you have requested via the website, email or phone.

  • We may use the information to improve our products and services.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

  • We retain your personal information until this information is no longer required to process orders or e-newsletters or when you request us to remove it.

Your Personal Details
You may choose to restrict the collection or use of your personal information in the following ways:

  • When you request a newsletter, brochure or sample from fou furnishings and are asked to fill in a form on the website, look for the box that you can click to indicate that you want your information to be used to be informed of new products, services or promotions.   

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing our data protection officer, Stephanie McIntosh at info@foufurnishings.com

  • If you are subscribed to our mailing list and receive our e-newsletter, you may unsubscribe at any time by clicking the unsubscribe link at the bottom of the newsletter or email us at info@foufurnishings.com.

  • From the 25th of May 2018, we will only add new subscribers to our mailing lists -managed by Mailchimp - via your confirmation on the email link sent to you, if you have verbally requested that we add you to our newsletter or by opting-in to our newsletter on our web site.

 

Our Website: Cookie Policy

Our website cookie policy details what cookies are, why we collect them and what information cookies store.

 

Mailing Lists

Our e-newsletter mailing list and delivery is managed by a secure third-party provider, Mailchimp.

In order to distribute our e-newsletter, we collect your name and email address. We do nor rent or trade email lists with other organisations and businesses.

Our newsletter contains information on our new products, promotions and occasionally related green, organic or eco companies. We endeavour to send only information on new products or promotions which we think you may find interesting using the email address which you have provided.

We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Stephanie McIntosh at info@foufurnishings.com.

 

Access to Your Personal Information

Data Protection

Connor McIntosh Ltd is the named Data Controller. You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you would like a copy of the personal information held on you or would like to have this information deleted or amended, please email our data protection officer, Stephanie McIntosh at info@foufurnishings.com or write to 12 Waterside Gardens, Carmunnock, Glasgow, G76 9AL, United Kingdom. We will promptly supply, remove or correct any information.

Security

We are committed to ensuring that your information and this site are both secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use encryption technology called Secure Sockets layer (SSL) to ensure that any data is read only by those who have the authority to do so. Look out for the padlock symbol at the bottom of the screen which signifies that you are on a secure site. We will take the steps necessary to ensure cardholder information is safe. All payment is securely processed through Worldpay.

We comply with the Payment Card Industry Data Security Standard (PCI DSS) standard through enrolment in Trustwave's Trusted Commerce programme which validates our compliance.   

Changes to this Privacy Notice

Fou furnishings ® may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th of May 2018.